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Zero Tolerance Policy 

ZERO TOLERANCE NOTICE

We treat our participants with courtesy and respect and ask for the same in return. We ask that you treat our coaches and all other GNGC Staff courteously without violence, abuse or harassment.

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Coaches and other staff have the right to provide community programming for others without fear of being attacked or abused.  Any behaviour whether that be verbal, physical or in writing, which causes staff to feel uncomfortable, embarrassed or threatened, is totally unacceptable.

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The Zero Tolerance policy includes abuse, aggression or threats made in person, over the telephone or in written communication, including on social media. GNGC considers threatening behaviour to be:

  • Attempted or actual aggressive, threatening or physical actions made towards any member of staff

  • The use of aggressive, threatening or abusive language, (including raising of the voice, swearing, shouting or in writing) which threatens or intimidates staff

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This policy applies throughout the premises. It also applies to any employee or partner away from the facility but only in so far as it relates to the business of the organization.

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Any instance or threat of physical abuse will be reported to the police. The offender will be removed from the premises by the police. The relating participant will then be removed from the program without a refund.

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Instances of abusive/threatening behaviour from a participant will be reported to the Board of Directors. Breach of the Zero Tolerance policy will result in their removal from our programming without a refund.

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We hope you understand the reason for this policy which is designed to keep our staff and other members of our organization safe at all times.

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The ZERO TOLERANCE Policy applies to any individual who engages in the following behavior(s): 

 

  1. Harassment –Harassment is any one-time or repeated unwanted physical, verbal, or non-verbal conduct that violates a person’s dignity or creates an intimidating, hostile, degrading, uncomfortable, or toxic environment.  

Examples of harassment include, but are not limited to: 

  1. Making threatening remarks 

  2. Sexual assault 

  3. Gender-based insults or jokes causing embarrassment or humiliation

  4. Repeated unwanted social or sexual invitations

  5. Inappropriate or unwelcome comments on a person’s physical attributes or appearance 

 

  1. Bullying – Bullying is any physical, verbal, and non-verbal conduct that is malicious or insulting. Bullying can make a person feel vulnerable, excluded, humiliated, undermined, fearful, or threatened. Bullying can take the form of physical, verbal, and non-verbal conduct. Examples of bullying include, but are not limited to: 

    1. Physical threats 

    2. Psychological threats 

    3. Overbearing or intimidating levels of supervision

    4. Shouting in public or private 

    5. Spreading malicious rumours 

 

  1. Discriminatory Behavior – Discrimination refers to behaviour that treats people differently or adversely because of one or more of the facets of their identity, including race, color, ethnic origin, gender expression, religion, age, sex, sexual orientation, marital status, family status, physical or mental disability, or genetic characteristics. Examples of discrimination include, but are not limited to: 

    1. Making insensitive jokes 

    2. Purposefully excluding a someone on the basis of their gender 

    3. Using a racial slur

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